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FAQ's

What kind of treatments can I find at The Yeatman Wine Spa?  

The Yeatman Wine Spa is an oasis of serenity and well-being, where you can rest and relax in complete harmony and peacefulness.

The Wine Spa offers 10 treatment rooms where hotel as well as external guests can relax and make the most of the exclusive treatments available, including barrel bath immersions, relaxing massages and other body and facial treatments. Consult our Spa menu and treatment programme here.

Based on natural ingredients, the extensive range of skincare used in the treatments contains anti-oxidant properties which contribute to beauty, wellness and vitality.

When you make a reservation for a treatment or a massage, you will have access to the Indoor Swimming Pool and Gym. Bookings for epilation, manicure or pedicure, do not provide access to the Swimming Pool or Gym. To gain access to the indoor pool it is necessary to make a booking. Access will only be available for a limited time slot.

For further information and reservations, please contact:
Tel: +351 220 133 118* | spa.reception@theyeatman.com

What are the opening hours of the Spa, Indoor swimming pool and Fitness Area?  

Spa Opening Hours: 
Daily from 10:00 until 20:00

Opening hours of the Indoor swimming pool and Fitness Area:
Daily from 08:00 until 20:00

For further information and reservations, please contact:
Tel: +351 220 133 118* | spa.reception@theyeatman.com

How can I make a booking for your facilities or a treatment reservation?  

If you are a hotel resident of The Yeatman, you will automatically have free access to the Gym and indoor and outdoor pool, without the need for advanced booking. In order to make a booking for a treatment, and/or other Spa services, please contact The Yeatman Wine Spa Reception, through the internal extension 1700 (from the phone in your room), or through +351 220 133 118* | spa.reception@theyeatman.com.

If you are not a hotel resident, you can make your reservation directly on our website, or contact us at:
Tel: +351 220 133 118* | spa.reception@theyeatman.com

What does Spa Day Use include?  

Access to the SPA Circuit is available for a period of 2 hours, subject to prior booking and availability. This includes access to the indoor pool, gym and wellness area.

For further information and reservations, please contact:
Tel: +351 220 133 118* | spa.reception@theyeatman.com

Does the Hotel have a swimming pool? If so, how can I access the pool?  

The Yeatman has two panoramic infinity pools: one exterior, in the shape of a Decanter, and one interior. Both have privileged views over the city of Porto.

Resident Guests have use of both outdoor and indoor swimming pools without any time limitation, however the indoor pool, located in the Spa, is also available for clients who are not staying in the Hotel, and this is possible in one of two ways:
  1. By reserving a massage or treatment, access is permitted for a maximum time limit of 1h30 – NB. Epilation, Manicure or Pedicure do not give free access to the indoor pool;
  2. By purchasing Day Use via advanced booking, access is permitted for a maximum of 2 hours.
 
Opening Hours of the Indoor Pool:
Daily from 08:00 - 20:00

Opening Hours of the Outdoor Pool:
Daily from 09:00 - 20:00, from April through October

What type of water does the swimming pool have – freshwater or saltwater - and what is the temperature of the water?  

Only the Indoor pool, located in The Yeatman Wine Spa, is available to clients who are non-residents of The Yeatman.

The indoor pool is a freshwater pool and its temperature measures around 30ºC.

Do I need to take towels and bathrobes to the indoor pool?  

Towels and bathrobes are supplied on request, at no extra cost. 

Is there a children’s swimming pool?  

The Hotel does not have a children’s swimming pool.  

Does the Hotel have a Gym / Fitness Area? How can I gain access?  

Hotel guests can use the Gym / Fitness area freely, at no extra charge and without prior booking or time-limit.

Clients who are not residing at the Hotel can use the Gym/Fitness Area in one of two ways:
  1. By making a reservation in advance for a massage or treatment, access is permitted for a maximum time limit of 1h30 – NB. Epilation, Manicure or Pedicure do not provide access to the Gym/Fitness Area;
  2. By purchasing in advance Spa Day Use, access is permitted for a maximum of 2 hours.

Opening Hours of the Gym/ Fitness Area:
Daily from 08:00 until 20:00

For further information and reservations, please contact:
Tel: +351 220 133 118* | spa.reception@theyeatman.com

Which beauty services are available at the Hotel?  

The Spa provides manicure and pedicure services, as well as a wide range of special treatments. You may consult our Beauty Services here

For further information and reservations, please contact us at: 
Tel: +351 220 133 118* |  spa.reception@theyeatman.com

Which Brands can I find at The Yeatman Wine Spa?  

At The Yeatman Wine Spa, we work with 4 main skincare brands, whose products, treatment protocols and concepts we adhere to: Natura Bissé (specialising in Facials), Vinoble Cosmetics (massages and treatments using grape extracts), Ilá (a holistic concept) and Gentlemen’s Tonic (the Men’s Spa brand). The Yeatman Wine Spa also offers signature massages and treatments by The Yeatman.
 

What is Marma Therapy?  

Marma is a word from the ancient Indian language of Sanskrit, meaning "hidden" or "secret" and also "sensitive" and "vulnerable". A Marma point is an anatomical area where body tissue, veins, arteries, tendons, bones and joints meet. There are 108 Marma points in the body. Each point has its own intelligence and awareness, just as the meridians in acupuncture do, corresponding to organs and internal bodily systems which react to manual stimulation using the fingers.

What is CBD?

Cannabidiol or CBD is a natural component which can be found in the resinous flower of the Cannabis Sativa plant. Quite simply, CBD works by communicating with our brain and the part of our nervous system called "the endocannabinoide system", to help improve our mood, sleep, memory, pain and inflammation levels, allowing the body to reach a curative or ‘optimal functioning’ state.

What are Neuropeptides?  

Neuropeptides are an intensive treatment concentrate for rebuilding tolerance in sensitive or sensitised skin. It’s a calming treatment providing instant relief and repair, as well as reinforcement of the outermost layer of your skin.

Rua do Choupelo, (Santa Marinha) 4400-088 Vila Nova de Gaia, PortoT: +351 220 133 100 ** National fixed line phone calls
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